Terms of Service

About these terms

These Terms of Service (“Terms”) are an agreement between you and Vavy Works LLP, a limited liability partnership registered in India with its registered office at FNO 101, Shanti Vanam Apartments, Kavuri Hills - Phase 2, Madhapur, Hyderabad, Telangana 500081 (“Vavy Works”, “we”, “us”).

They apply to vavyworks.com and to every web, mobile or desktop application, API and other online product we publish that links to these Terms (together, the “Services”). By creating an account, buying something, or otherwise using a Service, you agree to these Terms, our Privacy Policy and our Refund and Cancellation Policy.

A Service may have additional terms, which we will show you before you use it. If they conflict with these Terms, the additional terms apply to that Service. Software development and consulting work we do for clients is governed by the signed contract for that engagement, not by these Terms.

Who can use the Services

You must be at least 18 years old, or the age of majority where you live, and able to form a binding contract. If you use a Service on behalf of a company or other organisation, you confirm that you have authority to accept these Terms for it, and “you” includes that organisation.

You may not use the Services if the law of India or of the country you are in prohibits it, including where you are the subject of applicable sanctions.

Your account

• Give us accurate information and keep it up to date.
• Keep your password and sign-in methods secure. You are responsible for activity on your account.
• Tell us promptly at hello@vavyworks.com if you believe someone else has accessed your account.
• Each account is for one person, unless the Service expressly offers team seats.

Acceptable use

You agree not to use the Services to:

• break any law, or infringe anyone’s intellectual property, privacy or other rights;
• upload or send malware, spam, or content that is unlawful, defamatory, harassing, sexually exploits minors, or promotes violence;
• try to gain unauthorised access to the Services, other accounts or our systems, or probe, scan or test their vulnerabilities without our written permission;
• interfere with or overload the Services, including by automated access that exceeds published limits;
• reverse engineer, decompile or copy the Services, except where the law expressly allows it;
• resell, sublicense or provide the Services to others as a service bureau without our written agreement;
• use the Services, or their output, to build a competing product;
• misrepresent who you are, or that AI-generated output was written by a person, where that would mislead.

If you find a security vulnerability, please report it to hello@vavyworks.com. We will not take action against good-faith research that avoids harm to users and data.

Your content

You own the content you put into the Services (“Your Content”). You give us a worldwide, non-exclusive, royalty-free licence to host, store, copy, process and display Your Content only as needed to provide, secure and support the Services for you. This licence ends when Your Content is deleted from our systems.

You are responsible for Your Content and confirm that you have the rights needed to use it with the Services. We may remove content that breaks these Terms or the law.

AI features and output

Some Services generate text, images, code or other output using AI models. As between you and us, you own the output generated for you, to the extent the law allows. AI output can be wrong, incomplete or similar to output generated for others. Review it before you rely on it, and do not treat it as legal, medical, financial or other professional advice.

You are responsible for how you use the output, including making sure your use complies with the law and does not infringe anyone’s rights.

Paid plans and billing

• Prices: we show the price, currency, billing period and any applicable taxes before you buy. Prices exclude taxes unless we say otherwise, and we add taxes such as GST or VAT where the law requires.
• Payment processing: payments made on our websites and apps are processed by Stripe. By paying, you authorise us, through Stripe, to charge your chosen payment method. Purchases made through the Apple App Store or Google Play are billed by that store under its terms.
• Subscriptions renew automatically at the end of each billing period, at the then-current price, until you cancel. You can cancel at any time from your account settings or by emailing hello@vavyworks.com. Cancellation takes effect at the end of the current billing period, and you keep access until then.
• Free trials: if a plan includes a free trial, we tell you its length before it starts. Unless you cancel before the trial ends, it converts to a paid subscription and your payment method is charged.
• Price changes: we will give you at least 30 days’ notice by email before a price change applies to your subscription. If you do not agree, you can cancel before it takes effect.
• Failed payments: if a payment fails, we may retry it and may suspend paid features until it succeeds.
• Refunds are covered by our Refund and Cancellation Policy.

Our intellectual property

The Services, including their software, design, text and graphics, and the Vavy Works name and logo, belong to Vavy Works or its licensors and are protected by law. Subject to these Terms, we give you a personal, non-exclusive, non-transferable, revocable licence to use the Services for their intended purpose. We reserve all rights not expressly granted.

If you send us feedback or suggestions, we may use them without any obligation to you.

Third-party services

The Services work with services run by other companies, such as Google (for sign-in and account connections) and Stripe (for payments). Your use of those services is governed by their own terms and privacy policies, and we are not responsible for them. Where you connect a third-party account, you authorise us to access and use data from it as described in our Privacy Policy.

Changes and availability

We continually improve the Services and may add, change or remove features. If we make a change that materially reduces what you have paid for, we will tell you in advance, and you may cancel and receive a pro-rata refund of any prepaid, unused period.

We work to keep the Services available but do not guarantee they will be uninterrupted or free of errors. Features marked as beta or preview are provided for evaluation and may change or be withdrawn.

Suspension and termination

You can stop using the Services and delete your account at any time.

We may suspend or close your account if you materially breach these Terms, if you fail to pay, if required by law, or if your use creates a security or legal risk for us or other users. Where reasonable, we will give you notice and a chance to fix the problem first. If we close a paid account for reasons other than your breach, we will refund any prepaid, unused period.

After closure, we will give you a reasonable opportunity to export Your Content where the Service supports it, and then delete it as described in our Privacy Policy. Sections that by their nature should survive termination, including those on intellectual property, disclaimers, limitation of liability and disputes, continue to apply.

Disclaimers

To the fullest extent the law allows, the Services are provided “as is” and “as available”, and we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. Nothing in these Terms excludes any warranty or right that cannot be excluded under the law that applies to you, including consumer protection law.

Limitation of liability

To the fullest extent the law allows:

• we are not liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, data or goodwill, arising out of or in connection with the Services;
• our total liability for all claims relating to the Services is limited to the greater of the amount you paid us for the Service in the 12 months before the event giving rise to the claim, or USD 100.

These limits do not apply to liability that cannot be limited by law, such as liability for fraud, or for death or personal injury caused by negligence.

Indemnity

If you use the Services for business purposes, you agree to indemnify Vavy Works against third-party claims, and the resulting losses and reasonable costs, arising from Your Content or from your breach of these Terms or the law.

Governing law and disputes

These Terms are governed by the laws of India. If a dispute arises, please email hello@vavyworks.com first; we will try in good faith to resolve it informally within 30 days. If we cannot, the courts at Hyderabad, Telangana have exclusive jurisdiction.

If you are a consumer, this does not deprive you of the protection of mandatory laws of the country where you live, or of any right to bring proceedings in your local courts.

Changes to these terms

We may update these Terms from time to time. The date at the top shows when they were last updated. If we make a material change, we will give you at least 30 days’ notice by email or through the Services before it takes effect. If you continue to use the Services after that, the updated Terms apply. If you do not agree, you can stop using the Services and cancel any subscription.

General

• These Terms, together with the policies they refer to, are the entire agreement between you and us about the Services.
• If any part of these Terms is found unenforceable, the rest remains in effect.
• If we do not enforce a right, that is not a waiver of it.
• You may not transfer your rights under these Terms without our consent. We may transfer ours as part of a merger, acquisition or sale of assets, with notice to you.
• We are not responsible for delays or failures caused by events beyond our reasonable control.

Contact

Questions about these Terms go to hello@vavyworks.com, or by post to: